We're up again, and working on the problem. Things aren't 100%, but we hope to get them that way this morning.
Basically, we're dealing with one of those situations where something small went wrong and unnoticed, slowly getting worse, causing other problems as it went, and being compounded by a small mistake on our part and when those problems came to our attention the attempt to fix them brought on worse even as we thought we'd fixed it.
Tech has been unraveling the Gordian knot for a while. I suspect that we (i.e. the smart members of this team, not me) will fix this fully by lunch.
We'll advise if not.
M
Sunday, October 19, 2008
Saturday, October 18, 2008
Intermittent Outage
TT is down. We thought it was just a minor glitch but it's not.
Our tech has been on it, but we've been out and incommunicado. Apologies on that.
We'll get on it tomorrow first thing.
It figures we'd have this problem when we tried to sneak a Saturday away from the computer and work.
I'll advise as soon as we know more.
Mark
Our tech has been on it, but we've been out and incommunicado. Apologies on that.
We'll get on it tomorrow first thing.
It figures we'd have this problem when we tried to sneak a Saturday away from the computer and work.
I'll advise as soon as we know more.
Mark
Monday, October 6, 2008
Again--Huge Server Load
We've been getting record usage during this market move. The site is staggering under the load.
This is after lots of tweaking and improvements in performance. If this traffic holds past the current crisis we will be upgrading our servers, you may rest assured.
For now, don't use search during market hours and don't compulsively refresh.
If you must search, use google, and search for the poster or any key words, and Traders-talk.com
Thanks,
Mark
This is after lots of tweaking and improvements in performance. If this traffic holds past the current crisis we will be upgrading our servers, you may rest assured.
For now, don't use search during market hours and don't compulsively refresh.
If you must search, use google, and search for the poster or any key words, and Traders-talk.com
Thanks,
Mark
Monday, September 8, 2008
Site Is Staggering
...under the serious traffic load. We've turned search off and as soon as cached searches age off, we should get some speed back. Right now we are unable to connect but this ought to ameliorate fairly quickly. Give us a bit of time and we should be running again.
Do not try searches during busy market hours. Don't compulsively refresh, if you can help it.
Thanks,
Mark
Do not try searches during busy market hours. Don't compulsively refresh, if you can help it.
Thanks,
Mark
Monday, July 14, 2008
New Problem
The site is bogging again and it shouldn't be at this hour. We've got tech looking into it. We'll also try a few tweaks right away to improve functionality.
Stay tuned.
Stay tuned.
Wednesday, July 2, 2008
Men At Work
Folks, we may have found the speed problem. We're going to be doing some major reconfiguration work this weekend in order to better diagnose it and to try to dramatically improve performance.
So, beginning late afternoon [GMT] July 4th and into the weekend we'll be tearing things apart and putting them back together. The site will be up, but there will sporadically be tons of error messages.
Don't panic. We should be fully functional and hopefully fast by Monday and we should still have periodic functionality all weekend.
If there's a problem, we'll post updates here.
So, beginning late afternoon [GMT] July 4th and into the weekend we'll be tearing things apart and putting them back together. The site will be up, but there will sporadically be tons of error messages.
Don't panic. We should be fully functional and hopefully fast by Monday and we should still have periodic functionality all weekend.
If there's a problem, we'll post updates here.
Subscribe to:
Posts (Atom)